Epos Direct is a leading supplier of retail and hospitality solutions worldwide. Established in London almost twenty years ago, the business has rapidly expanded its global network of partners and clients to include franchise and sole traders. With offices in the UK, Middle East, Hong Kong, Australia and USA, and clients across a range of sectors, Epos Direct needs a hardware partner that they can rely on in a global context. With Oxhoo, this quality can be assured.
“We supply Oxhoo systems to all types of businesses. 60% of the customers using Oxhoo systems are from the hospitality sector, from fine dining to fast food and quick services. 40% is a mix of various types of retailer. The versatility and durability of Oxhoo hardware makes installation into these various settings a breeze.” Simon Deluni, Director Business Solutions, Epos Direct.
Nakhon Thai in London’s Royal Docks, is one of Epos Direct’s premiere clients. With a vast food and drinks menu, the restaurant needs to provide timely communication to staff and the kitchen with an easy to use real-time interface. Epos Direct has installed Oxhoo ZEO terminals and the impact of the practical and durable design make it an ideal addition to this busy restaurant.
Working with Epos Direct has allowed Oxhoo to showcase the variety and adaptability of the EPOS design.
For example, in a busy multi terminal hospitality setting, the ZEO is infinitely clever with its integrated printer, and an ultra-flat touchscreen. ZEO’s design-led functionality and robust structure make it the optimal solution where space is at a premium. Similarly, the optional bar code scanners can be added for loyalty cards or retail environments.
“Working with Epos Direct is a fantastic experience. The range of their clientele really lets the adaptable nature of the Oxhoo hardware shine through. Whether they are installing at a sleek fine dining establishment, setting up a self-service kiosk in a take-away setting, or finding the ideal terminal for a retail setting, Epos Direct puts customer needs at the forefront in finding the solution and we are so pleased to provide quality products to meet those needs.” Sarah Appleby, Oxhoo UK Sales and Operations Manager.
The Epos Direct and Oxhoo relationship keeps end user requirements at the forefront and agents are always available to discuss changing needs and to adapt products to suit those demands. With Oxhoo, the possibilities are endless.