by Sarah Appleby | Aug 29, 2025 | Insights
In a recent survey, restaurant owners were asked what was driving their digital investment plans. The top answer by a distance, picked out by 61% of respondents, was ‘improving digital customer engagement.’ At first glance, this sounds pretty vague. What...
by Sarah Appleby | Aug 5, 2025 | Insights
It’s fair to say that self-service kiosks have changed the face of retail, hospitality and several other service industries. From the earliest automated ticketing booths and ATMs through to the explosion in supermarket self-checkout lanes and fast-food ordering...
by Sarah Appleby | Aug 5, 2025 | Insights
From fast food restaurants to fashion boutiques, coffee chains to convenience stores, self-service kiosks are popping up everywhere. Their benefits are well established. They speed up service, cut queues, free up staff and empower customers, which doesn’t just lead to...
by Sarah Appleby | Aug 4, 2025 | Insights
For many people, summer means one thing – festival season! And not just the millions of revellers that pack out major events like Glastonbury, Reading & Leeds, Download and Wireless. The festival scene has become a major industry in its own right. With close...
by Sarah Appleby | Aug 2, 2025 | Insights
If you want to get a glimpse of the future of service robots, a good place to start is its older cousin, the industrial robotics sector. Most of the robots we now have providing table service in restaurants and relaying items back and forth to rooms in hotels are...
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