by Sarah Appleby | Jul 4, 2025 | Insights
The Quick Service Restaurant (QSR) sector has been the poster child of kiosk success. No other industry has seen as many kiosks deployed, and with such an impact on performance. Yet for all that kiosks continue to be a central feature of the QSR landscape, one...
by Sarah Appleby | Jun 23, 2025 | Insights
To a lot of people, making the perfect cup of coffee is an exact science. It demands precision in all elements, from the roasting temperature of the beans, to the size of the ground grains, to the temperature of the water and the length of the brew. It’s no surprise,...
by Sarah Appleby | Jun 18, 2025 | Insights
Digital technology has been busy transforming the world we live in for the past 30 years and more. And right now, Artificial Intelligence (AI) is accelerating the pace of change like never before. In short, AI is empowering digital tech to be smarter, faster, more...
by Sarah Appleby | May 17, 2025 | Insights
Cybercrime is on the rise across the retail and hospitality industries. Back in 2021, even as the retail sector was reeling from the COVID-19 pandemic, cyberattacks on retailers leapt 30% compared to before the pandemic. The number of large-scale data breaches...
by Sarah Appleby | Apr 15, 2025 | Insights
Most technology gets labelled ‘smart’ these days. Digital, automated, connected, data-driven, powered by AI – smart can be shorthand for all of them. But it’s not just what goes into a technology that makes it smart. Just as important is how it’s used. Including...
by Sarah Appleby | Apr 14, 2025 | Insights
Hospitality can be a tough industry to work in. On your feet for long hours, places like restaurants and bars can be prone to intensely busy periods. Waiting staff in dine-in restaurants, or staff providing guest services in hotels, can clock up a lot of miles on the...
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