by Sarah Appleby | Nov 10, 2025 | Insights
If you live in one of the UK’s larger cities, you may have come across the occasional box on wheels scurrying around the streets minding its own business, without any attendant human in control. Is it some oversized remote control toy? Is it someone’s self-driving...
by Sarah Appleby | Nov 6, 2025 | Insights
Screens are a pervasive presence in the modern world. They are the dominant interface between human and machine. And their importance can be read in the way that, as computerised devices continue to evolve, their designs become more and more about the screen. Where...
by Sarah Appleby | Nov 3, 2025 | Insights
Around the world, customer loyalty to particular brands and businesses is falling. According to market research from SAP Emarsys, the number of consumers who show ‘unwavering’ loyalty based on well-established relationships has dropped by 5% in the past year. More...
by Sarah Appleby | Oct 10, 2025 | Insights
The COVID-19 pandemic marked a turning point for self-service kiosks. As social distancing and contactless service became the order of the day, kiosks provided a ready-made solution. Automated self-service had been gaining traction in sectors like supermarkets...
by Sarah Appleby | Oct 10, 2025 | Insights
Hairdressers, beauty therapists, make-up artists, nail technicians – they all share one thing in common. They’re all experts at helping people ‘glow up’ how they look. But when it comes to business tech, this thriving retail sub-sector can feel overlooked. Often...
by Sarah Appleby | Oct 5, 2025 | Insights
Artificial Intelligence (AI) is having a transformative impact on how businesses operate. And its influence is being felt in many different ways. From customer service to marketing, data analytics to process automation, AI is helping companies achieve previously...
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