Kiosks are no longer the new kid on the block in retail and hospitality technology. But we still haven’t reached the end of the discovery phase exploring new applications and use cases for these wonderfully versatile devices.  You might associate self-service...

Businesses base their decisions about whether or not to adopt new technology on a broadly consistent set of criteria. Chief among them is the fundamental question of financial returns. No one knowingly spends more on a new investment than they realistically expect to...

Digital payment technology has come a long way. In the space of 20 years, chip-and-pin, contactless and mobile digital wallets have all had their turn shaking up consumer payments.  The result has been digital overtaking cash as the dominant mode of...

As a restaurant owner, you might feel you’ve got bigger fish to fry than worry about what operating system your POS runs on. It might not even be something you’ve ever thought about before.  If that’s the case, it’s likely because, for decades now, there hasn’t...

It’s often said that we’re wedded to our screens in the modern world. But screens aren’t the only interface available with our digital devices. AI voice assistants like Alexa and Siri are now mainstream technology. It’s estimated that there are more than 8 billion...

To most of us, the idea of being served a meal by a friendly-looking autonomous robot might sound like a fun and novel addition to the dine-in restaurant experience. And as demonstrated more than adequately by our own Keenon Dinerbotrange, the age of service...

The IAGONA Group Accelerates Its Growth with the Integration of OXHOO, a Designer of Point-of-Sale Terminals The IAGONA Group, a leader in digital solutions, takes a strategic leap forward with the merger of OXHOO, a designer and manufacturer of point-of-sale...

Think of all the classic sci-fi depictions of robots, from the Star Wars androids to the unnervingly human main protagonist in Ex Machina. You’ll see a clear pattern of robotics going hand-in-hand with...

There’s little doubt that self-service technology has been a game-changer across retail, hospitality and beyond. From supermarkets to fast food restaurants, hotel receptions to ticketing halls, kiosks are widely praised for their ability to cut queues, reduce wait...

According to a recent survey, more than half (55%) of restaurant owners are considering a POS system upgrade in 2025. What’s remarkable about this finding, however, is the level of consensus about what businesses want to achieve with their investments. 100% of...

Wages are on the rise. And that’s no bad thing, especially given the sharp rises we’ve seen in day-to-day living costs in recent years. People have to be able to earn enough to get by. And beyond that, they should be able to earn enough to lead comfortable, happy...

Digital menus have been a familiar feature in the quick-service restaurant (QSR) sector for many years. In the form of large-scale digital signage and those included on self-order kiosk points, digital menus offer an attractive, flexible means of telling customers...